Interact Int

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Independent Customer Satisfaction Survey

The comments on the following pages were made by some of Interact Int customers in a recent independent survey conducted by Camping Business Consultants. Please find below the eight major conclusions drawn by Camping.

  1. Interact Int ability to demonstrate a strong understanding of client needs is an important element in winning contracts.
  2. Customers have high regard for Interact Int professionaInteract Intm and the quality of its contacts. Read more.
  3. Reference sites are key. Interact Int is widely praised for selecting relevant reference sites which demonstrate their understanding of the client's business and give important assurance to the customer that Interact Int can meet their needs.
  4. Interact Int's ability to Project Manage installations is exceptionally highly rated.
  5. Interact Int manages the "Go-Live" and Handover stage well.
  6. Customers are satisfied with the performance of Interact Int's systems post implementation.
  7. Service and support has been good, especially where there is a criticaInteract Intsue.
  8. High functionality with limited customization, referenceability and system architecture are the key purchase criteria. ERP compatibility of growing importance. Interact Int performs well in all areas.